Clear diagnostics
We identify the cause before intervening.
We diagnose and repair computers, laptops and mobile phones with a clear evaluation, an upfront estimate and progress updates throughout the process.
We identify the cause before intervening.
You know the cost before a repair.
We define the right alternative with you.
Local intake and follow-up.
Every case starts with a complete evaluation. We verify the source of the problem to avoid unnecessary replacements and choose the right solution.
We explain the diagnosis and options transparently.
We protect your data and settings throughout the process.
We give you alternatives so you can choose confidently.
We stay with you until the device works correctly.
We install and configure operating systems and essential software.
We detect and remove threats to protect your information.
We create copies of important files to help prevent data loss.
We attempt to recover lost data depending on device condition. Recovery is not always possible.
We clean, optimize and inspect devices to extend their useful life.
Support and maintenance plans adapted to your team.
We inspect hardware, software and usage symptoms to identify the source of the problem and propose the most appropriate solution.
You tell us what is happening.
We inspect the device.
We confirm the work, part and timing.
We proceed only with your approval.
We verify operation with you.
Tell us the symptoms and any previous repairs.
If possible, make a backup first.
Bring the charger or accessories related to the fault.
Stop using wet, overheated devices or devices with a swollen battery.
We work with the most common brands. Before accepting a device, we confirm whether we can evaluate the model and source the necessary parts.
We tell you beforehand whether the inspection has a fee and what it includes, so you can decide before leaving the device.
It depends on the fault, part availability and the tests required. We provide an estimate with the quote.
We agree on the available option and its warranty before beginning. We do not replace parts without your approval.
We can assess recovery depending on the device condition. It is not always possible and cannot be guaranteed before diagnostics.
Yes, where applicable. Coverage and duration are detailed in the quote according to the work and part used.
We will reply to coordinate an evaluation, without generic prices or promises.